West Louis Reviews

Westlouis.com offers a variety of men's fashion items at different price points. For example, the West Louis™ (Jacket+Vest+Pants) Business Formal Suit is priced at $119.99, down from the regular price of $299.98. Elegant shoes like the West Louis™ Lightweight Leather Business Office Dress Shoes and the West Louis™ Men's Classic Leather Business Casual Oxford Shoes are available for $64.99 and $69.99, respectively, marked down from $99.90 and $99.99. The website also features sales with significant discounts, such as up to 70% off on jackets and 50% off on dress shirts. Other items like the West Louis™ Warm Diamond Design Windproof Jacket and the West Louis™ Vintage Corduroy Fuzzy Fleece-Lined Lapel Button Jacket are priced at $59.99 and $79.99, showing the range of affordability and quality the brand offers.

Westlouis.com offers a return policy where customers can return unworn, unwashed, and undamaged items within 30 days of delivery. The process for returns involves contacting them via email with the order number and a brief statement explaining the reason for return. Once approved, customers are instructed to use a trackable and insured shipping method to return the package, with the order number clearly printed on the shipping label. The shipping policy states that U.S orders are shipped via USPS and international orders depend on the fulfillment center the product is from. Transit times to the United States are 5 - 15 business days, and international transit times are 10 - 45 business days. The average time to receive orders is around 3 weeks. Customers are responsible for return shipping costs, and refunds are processed once the return tracking number is received as a guarantee. Refunds can take 3 - 10 business days to be reflected in the customer's account after the return is confirmed.

Customer reviews for Westlouis.com products present a mixed sentiment. The overall rating is average, with a significant number of customers expressing satisfaction, particularly noting fast service and excellent product quality. Positive feedback highlights comfortable jeans and great jackets with the right style and fit. On the other hand, a considerable percentage of reviews are negative, with customers complaining about zero communication, issues with returns and refunds, and discrepancies in product sizes. Some have had to resort to filing complaints to get refunds for unshipped orders, while others mention receiving different products from what was advertised. The quality of items has also been called into question, with some labeling the products as garbage and advising potential buyers to steer clear.

Westlouis.com's return policy allows customers to return items that are unworn, unwashed, and undamaged within 30 days of delivery. The process requires contacting their customer service via email with the order number and a reason for the return. Once the return is approved, the customer must send the item back using a trackable shipping method, ensuring the order number is on the label. The shipping policy indicates that orders within the U.S. are shipped via USPS, while international shipping varies based on the product's origin. Delivery times within the U.S. are typically 5 - 15 business days, and international delivery can take 10 - 45 business days. Customers are responsible for the cost of return shipping, and refunds are processed once the return is confirmed, which can take 3 - 10 business days to reflect in the account.